Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
10.0
Location
7.8
Service
10.0
Dining
6.4
Guest reviews
6.2/10
based on 5 reviews
7.2
7.2/10 based on 5 reviews
Timothy
United States of America,
February
2025
7.2/10
I had an unexpectedly lovely experience for one night before my flight out of Hangzhou. The room was nice and clean, and the airport shuttle was super convenient since it was arranged according to my schedule. Unfortunately, the breakfast was just okay, which was a bit of a letdown.
Rooms
10.0
The room I stayed in was big and clean, making my short stay comfortable.
Service
10.0
I had an excellent check-in experience with Chenglong Gao, who was very attentive and helped me settle in quickly.
Location
8.0
The hotel is close to the airport, but I found it a little far away from downtown.
Dining
6.0
Breakfast was just okay; it could have used a bit more variety or flair.
Facilities
9.0
The hotel offers various facilities, including room service and laundry, which were quite useful.
Matthew
United States of America,
January
2025
6.2/10
I had an unexpectedly lovely experience for one night before my flight out of Hangzhou. The room was nice and clean, providing a comfortable space for my stay. However, I found the breakfast to be just okay, which was a slight letdown.
Rooms
10.0
The room was big and clean, making it a pleasant place to unwind.
Service
10.0
Check-in with Chenglong Gao was excellent; he was very attentive and helped me settle in quickly.
Location
7.0
Although it's near the airport, it is a little far from downtown, which may not be convenient for everyone.
Dining
6.0
The breakfast options were just okay, lacking variety and flavor, which was a bit disappointing.
Facilities
9.0
I appreciated the availability of room service, the airport shuttle, and other commercial services like laundry.
Donald
United States of America,
December
2024
6.2/10
I had an unexpectedly lovely experience for one night before my flight out of Hangzhou. The room was nice and clean, and the airport shuttle was super convenient, arranged according to my schedule. I did have an excellent check-in experience thanks to Chenglong Gao, who was really attentive and helped me settle in. The only downside was that breakfast was just okay.
Rooms
10.0
The room was clean and spacious, which I really appreciated.
Service
10.0
Chenglong Gao made my check-in smooth and efficient; he was really helpful.
Location
8.0
It's a little far from downtown, but the proximity to the airport really worked for me.
Dining
7.0
Breakfast was decent, but it didn't blow me away.
Facilities
9.0
They offered various services like room service and an airport shuttle, which I found handy.
Joe
United States of America,
December
2024
5.4/10
I had an unexpectedly lovely experience during my one-night stay before my flight out of Hangzhou. The room was clean and spacious, making it quite comfortable. The only downside was the breakfast, which was just okay. Overall, it was a pleasant stay, punctuated by excellent service.
Rooms
10.0
My room was nice, clean, and spacious, which made me feel right at home.
Service
10.0
I had an excellent check-in experience with Chenglong Gao, who was very attentive in helping me settle in.
Location
8.0
The hotel is a little far from downtown, but it's conveniently close to the airport, which was ideal for my travel plans.
Dining
6.0
Breakfast was just okay (could use some improvement), which was the only letdown of my stay.
Facilities
10.0
The hotel offers convenient services like room service, airport shuttles, and laundry, making my stay easier.
Charles
United States of America,
November
2024
6.4/10
I had an unexpectedly lovely experience for one night before flying out of Hangzhou. The room was nice and clean, and the airport shuttle was convenient since it was arranged according to my schedule. I especially appreciated the excellent check-in experience with Chenglong Gao, who was very attentive. The only downside was that the breakfast was just okay.
Rooms
10.0
The room was nice and spacious, very clean too.
Service
10.0
The service, especially check-in with Chenglong Gao, was friendly and helpful.
Location
8.0
The hotel is close to the airport, but a bit far from downtown.
Dining
7.0
Breakfast was decent but not particularly nice.
Facilities
9.0
Facilities included a nice airport shuttle, room service, and both laundry and dry cleaning services.